Do You Really Get Me? Part 2

Do You Really Get Me? Part 2

Here’s a case study:  Julie has been with Company ABC for two years. Jonathan, her manager, pulls her in his office for an annual performance review. Part of her “developmental needs” focus on her time management skills and her customer service phone skills....
Do You Really Get Me? Part 1

Do You Really Get Me? Part 1

Have you ever received a performance review and wondered if the person who wrote the review even looked at the name on top of the page? Were the words measuring you by book standards, or were they really matched to your individual goals and needs? Did you interject...